Privacy Policy
Last updated: June 2026
Introduction
Picoko respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our services.
Data We Collect
We collect information you provide directly, including your email address and account information. Payment transactions are processed by Stripe — Picoko does not store your card number or full payment details. We also collect product images you upload for processing, usage data, and technical information about your device and browser.
How We Use Your Data
We use your data to provide and improve our services, process payments, communicate with you about your account, and send service updates. We do not use the product images you upload, or the images and videos you generate, to train AI models — your uploads are sent to our AI providers solely to produce your results. We may use anonymized, aggregated data for analytics and service improvement.
Data Sharing
We do not sell your personal data. We share data with the following service providers who help us operate our platform: Google (Gemini and Veo AI image and video generation), Replicate (AI background removal and image upscaling), Stripe (payment processing), Supabase (database and authentication), Vercel (hosting), Cloudflare (storage, CDN, and security), and Upstash (rate limiting). Images you submit for editing are sent to the relevant AI provider solely to generate your result and are not used to train their models. We may disclose data when required by law or to protect our rights.
Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our services are used. You can control cookie settings through your browser.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal data. To request a copy of your data or deletion of your account, contact us at support@picoko.com. Upon account deletion, your personal data will be removed within 30 days, except where retention is required by law.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or through our services. Your continued use after changes constitutes acceptance.
Contact Us
For privacy-related questions or requests, please contact us at support@picoko.com.